RemoterFusion crashing

[shlen]

Hi Raf,

I am not sure how to report this problem because RF 0.8.7 appears to unexpectedly wake my computer (Mac OS X 10.6.8 on a mid-2010 MBP 15") and then quit while I am away, so I am not sure exactly what is happening. This has occurred a couple of times in the past week. The computer is still running after the crash, although I had left it asleep and connected by ethernet overnight.

Thanks for any insight or help.

Shlen

[raf]

Please try 0.8.8 and let me know if it helps.
http://bit.ly/sh9E1w

Thank you!,
Raf.

[shlen]

Will do. Thank you for the quick response.

[shlen]

Ok, so what I have noticed is that even with version 0.8.8 installed, when I wake from sleep the RemoterFusion menubar icon sometimes spontaneously disappears (and presumably the application quits). I can nevertheless reconnect to my computer from the Remoter VNC app anyway using the RemoterFusion profile I have set up. I am not sure whether I am still able to connect because I have screen sharing and remote login enabled in the sharing panel of my Mac's system preferences, or whether RemoterFusion is still running somehow. I checked Activity Monitor, and RemoterFusion did not seem to be running after its menubar item disappeared.

Shlen

[raf]

No, if the menubar icon goes away, it means RemoterFusion has crashed. Please send me the crash report (you can find it under your home directory ~/Library/Logs/DiagnosticReports)

to support AT remoterlabs DOT com

Thanks!,
Raf.

PS: The computer continues to connect because the router keeps the forwarding active for a while. But none of RemoterFusion features will work at this point (like multi-monitor support, audio redirection, etc)

[shlen]

Hi Raf,

Such a diagnostic report does not reside where you pointed me. Perhaps the app is quitting rather than crashing and so not leaving a diagnostic trail? I am not sure.

In any case, no matter how much time passes after RemoterFusion quits, I can still log in to my computer. I suppose this is because I am set up to log in without RemoterFusion, simply using Mac's screen sharing and remote login features, though not certain. I think I set this up for Remoter VNC before I bought RemoterFusion.

Shlen

[raf]

Hi Raf,

Such a diagnostic report does not reside where you pointed me. Perhaps the app is quitting rather than crashing and so not leaving a diagnostic trail? I am not sure.

In any case, no matter how much time passes after RemoterFusion quits, I can still log in to my computer. I suppose this is because I am set up to log in without RemoterFusion, simply using Mac's screen sharing and remote login features, though not certain. I think I set this up for Remoter VNC before I bought RemoterFusion.

Shlen

Hi Shlen,

Make sure you're looking in the Library directory in your home directory, and not the one at the root of the drive.
Not: /Library/Logs/DiagnosticReports
Yes: /User/username/Library/Logs/DiagnosticReports

Thanks,

Raf.