Can connect via WiFi but not over 3G

[Hollow Earth]

Can someone help me please?

I can connect to my Mac Desktop Machine running Snow Leopard via my iPone 4 using RemoterFusion over a WiFi network but not over 3G.

I have registered the machine with RemoterFusion (and bought that software)

The error message I am getting is:

***** Disocnnected.
Computer'******' (Host"'192.168.0.3' Port:0)
Unable to connect to Server.
Make sure the computer is running RemoterFusion, and that it's not asleep.

(NB It is running the software and its not asleep)

Many thanks.

[Hollow Earth]

anyone?

[Hollow Earth]

bump

[Hollow Earth]

understand you've probably been bank-holiday'd but still looking forward to a reply on this. thanks.

[Hollow Earth]

Thursday now and still no response.

[Hollow Earth]

I hope everything is OK?

[Hollow Earth]

ok - i am official fed up checking in here.

would raf please drop me a line at alias [at] hollowearth.org when he returns.

many thanks.

[raf]

I'm really, really sorry about the late reply. We were moving (across states) for the most part of June. We're finally settled, and I promise support requests from the forum will start getting prompt attention again!

About your question, it seems your router is not mapping the port correctly (hence the port 0 message). Could it be your router doesn't support UPnP or NAT-PMP? You can always manually configure the router to port forward the correct ports, and set RemoterFusion to Manual mode (Advanced - Manual).

Sorry!!,
Raf.

[efithian@mac.com]

Same problem here. OK with wifi, no with 3g. I have an airport extreme that gets my ip from a cable modem. I set up the iOS app to use my ip from the cable modem. I am also using Back to my Mac. With port mapping on the airport extreme I have
Public UDP Port 9
Public TCP Port 9
Private IP Address 10.0.1.20
Private UDP Port 9
Private RCP Port 9
Doesn't work.

[efithian@mac.com]

Same problem here. OK with wifi, no with 3g. I have an airport extreme that gets my ip from a cable modem. I set up the iOS app to use my ip from the cable modem. I am also using Back to my Mac. With port mapping on the airport extreme I have
Public UDP Port 9
Public TCP Port 9
Private IP Address 10.0.1.20
Private UDP Port 9
Private RCP Port 9
Doesn't work.

Anyone there? Are you on vacation? Are you dead?