registration problems

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registration problems

Postby johngalt42 » Mon Sep 26, 2011 12:01 pm

I'm using the full, paid for version of remoter on an iPhone4. When I try to set up Remoter Fusion on my macbook pro (2.4 i5, 10.7) the following happens: I put a unique computer name and pin on the Setup tab and click register - at the bottom of the window it tells me 'Unknown Error'. I am a comcast business plan subscriber in northern california - and I'm pretty sure they assign my IP with NAT - is this a deal breaker that will prevent me from ever using this?
johngalt42
 
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Re: registration problems

Postby raf » Tue Sep 27, 2011 7:02 pm

Hi John,

Please email me at support AT rafsoftware DOT com. Please include your RemoterFusion ComputerName in the email, and I'll be happy to help you.

Thanks,
Raf.
raf
Site Admin
 
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