can control computer but cant see it

[jhnnyboz]

hey i have a iphone 3g and im using the ultra vnc servor. i can connect to the computer from my phone but when i click on the screen using my phones mouse then i hear it click but whatever im clicking (start, icons, ect) nothing happens on my iphone screen but it will on the computer screen. so i can control the computer but i dont see anything except the first screen showed to the iphone.

what is going on

[raf]

Hi Jhnnyboz,

This is a misconfiguration/incompatibility on ultraVNC's side. Try right-clicking the ultravnc icon on the taskbar notification area (the eye), and selecting Properties.
Try using a different polling system from the check boxes.

Hope this helps,
Raf.

[mattyme]

Hi I have this same issue trying to connect to my iMac via my home router. I can see the screen and the audio streams, but no action when I use the virtual keyboard or trackpad. I have installed Remoter Fusion on the mac and Remoter VNC on the iPad.

Many thanks

Matt

[raf]

Hi Matt,
On the Mac, if you can't control the remote computer, make sure you have the correct settings under "Remote Management":
-Go into System Preferences
-Go into Sharing
-Select "Remote Management"
-Click on "Options..."
-Make sure you have all the options selected like this:

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