Remoter Forums

If I switch out of remoter when currently in a session to use another app for a while, when I switch back to remoter I am shown a blank screen. (Purple background with remoter logo in the corner). There are no controls and no session list.
If I switch to landscape mode, I can see a small sliver of the session list on the right, but cannot select it. This also shows one of the top conrols that allows me to access the session list through the menus.
So, I have a workaround, but it's a hassle.

(iPad 2, iOS 5.1.1)

Having same issue, first time logging on RDP to 2008 R2 wouldn't take password and when I tried to disconnect my RDP icon disappeared and now when I click remoter icon screen is dark (purple?) and the remoter icon is in the lower right of the screen. Anyway around this, out of town for a few days and have a lot of work to be done, unfortunately with RDP. Thanks Mike

This is a known issue with 3.6.1, that is being corrected ATM.
This happens when you connect to a machine, then let the iDevice go to sleep. The connection is then broken at some point. When you wake the iPad back, the screen is blank. (Or anytime Remoter is not the foreground application, and the current connection is broken, either by timeout or other reason)

To resolve this (for now):
1- Try rotating the device, this might allow you to get to the menus.
2- Terminate Remoter from the multitask bar (close remoter, by pressing home. Then double-tap home, then hold on top of Remoter, then tap the (-) to close Remoter.

I'm really sorry about this, and am working around the clock to correct this and any other 3.6.1 issues ATM.
http://trac.remoterlabs.com/index.fcgi/ticket/450

Raf.

Remoter VNC 3.6.2 is now out. Thanks for waiting!
Raf.