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remoterfusion won't connect
Posted:
Mon Sep 05, 2011 2:33 pmby sillyshyme
Hi I have 3.0.1 with the remoter fusion addon and on my mac I have the the software installed but when I connect to the mac it goes from connection to reconnecting and dose not show my desktop or anything I am using lion 10.7.1 any help?
Re: remoterfusion won't connect
Posted:
Tue Sep 06, 2011 11:39 amby raf
Just wanted to let ppl know, I'm working with the user via email.
Raf.
Re: remoterfusion won't connect
Posted:
Wed Sep 07, 2011 1:59 amby Carnivore
Could you please give some hints here in the forum aswell, I´ve installed fusion on my Lion but can't get it to work.
Re: remoterfusion won't connect
Posted:
Wed Sep 07, 2011 11:33 amby raf
For Remoter Fusion issues, please contact me via email at support AT rafsoftware DOT com
This is because I need to get some information like the registered ComputerName so I can look up the account in the system.
If your question is generic, we can discuss here.
Please let me know:
-What kind of problem do you have?
-Are you trying RemoterFusion via the 24hr trial period? (If you need more time, I can help with that, but on a case to case basis, so please email me)
-Is your router supported? It needs to support UPnP or NAT-PMP. Post your router make and model
-Does your ISP give you a real IP address? Some ISPs are starting to NAT their users. I haven's seen this in the states, but some ISPs in countries like Philippines are doing it.
Raf.