Trouble connecting

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Trouble connecting

Postby Tonyaf6 » Tue Mar 29, 2011 11:24 pm

I am receiving an error "Disconnected - unable to connect to server". See the screenshots for configuration

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Tonyaf6
 
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Re: Trouble connecting

Postby raf » Wed Mar 30, 2011 9:35 am

Why are you entering your IP address in the VNC Username field?
Is that the IP address of the machine you want to connect to? Could you enter that in the "VNC Hostname" field to see if that helps?

Do you have your firewall on? (System Preferences - Security - Firewall). If so, try turning it off as a test.

Raf.
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Re: Trouble connecting

Postby Tonyaf6 » Wed Mar 30, 2011 11:29 pm

Ignore the IP. That was removed and the problem still exists. Also, I have checked my firewall and access is set to allow connections
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Re: Trouble connecting

Postby raf » Wed Mar 30, 2011 11:38 pm

The message indicates that your iPhone device can't establish a connection to your computer using the hostname "Tonys-Macbook.local." for some reason. Could you try replacing this under VNC Hostname with the actual IP address of your computer? (192.168.1.43 is it?)

Could it be that you're attempting to connect to your computer from outside the network where this computer is? If this is the case, you cannot use a local connection like the one you have defined, and you will need to use your public IP address, and also open port 5900 in your router.

Raf.
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Re: Trouble connecting

Postby Tonyaf6 » Wed Mar 30, 2011 11:43 pm

Tried replacing with the IP and still no luck. The computer is within the area the phone is located
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Re: Trouble connecting

Postby raf » Wed Mar 30, 2011 11:45 pm

Tonyaf6 wrote:Tried replacing with the IP and still no luck. The computer is within the area the phone is located


Please make sure the iPhone is connected to the same WiFi Access point as the computer.

Raf.
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Re: Trouble connecting

Postby Tonyaf6 » Wed Mar 30, 2011 11:47 pm

Phone and computer are connected to the same WIFI access point
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Re: Trouble connecting

Postby raf » Wed Mar 30, 2011 11:49 pm

Tonyaf6 wrote:Phone and computer are connected to the same WIFI access point

This is very strange. I'll send you a PM with instructions on how to send me the log file.

Thanks,
Raf.
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Re: Trouble connecting

Postby Valorb » Mon Apr 11, 2011 9:30 am

I have the same exact problem can u help me out pls?
however my problem is over 3G.
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Re: Trouble connecting

Postby raf » Mon Apr 11, 2011 10:42 am

Valorb wrote:I have the same exact problem can u help me out pls?
however my problem is over 3G.


Please post your session screenshot, and also the error message.

Thanks,

Raf.
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