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Cannot Connect...

PostPosted: Mon Apr 09, 2012 4:20 pm
by engage
Hi guys,

So TimeWarner came and updated my router and I'm running everything through an Apple TimeCapsule wireless router, but now I cannot connect via my iPhone or iPad when I'm away from home.

The RemoterFusion app says that it is connected to the IP but when I try to connect via the app on my own, it says it cannot connect.

Screen Shot 2012-04-09 at 1.07.12 PM.png
Screenshot from Laptop
Screen Shot 2012-04-09 at 1.07.12 PM.png (58.72 KiB) Viewed 9447 times


photo.PNG
Screenshot from iPhone
photo.PNG (421.29 KiB) Viewed 9447 times


I have no idea as it seems like everything is setup correctly. It was a breeze to setup before, and that's why I loved Remoter, but this has stumped me.

Thanks for your help!

--
Joel

Re: Cannot Connect...

PostPosted: Mon Apr 09, 2012 9:49 pm
by raf
I can confirm that this is not accessible now.
Could you please try rebooting your Mac? I wonder if now that you have a new IP, the RemoterFusion client in your Mac didn't send an update to the RF server.
(To corroborate, could you go to https://www.google.com/search?ie=UTF-8&q=what's+my+ip and see what your IP is? If it's different than what RF shows from your screenshot, then definitely try rebooting).

Thanks!,
Raf.

Re: Cannot Connect...

PostPosted: Mon Feb 03, 2014 10:52 am
by cglandry
I am having the exact same issue. It is really odd and I can't seem to find a way around it to make it work. Any thoughts?

Chris