Remoter Forums

Hi firstable sorry for my awful english, i'll do it my best .

I buy your great product to use in iphone a ipad and works perfectly.

I just buy Remoter for MAC and i have two problems:

1.- Ctrl + Alt + Supr dosent work
2.- Full screen dosent work like iPhone or iPad

Remoter version: 1.0.0
Device remoter is installed on: MacBook Air 4,2
iOS version: 10.7.2
What type of session: VNC/ScreenSharing
Server specifics: Windows Server 2008
Connection: WAN to LAN

When i use the option to send Ctrl + Alt + Supr nothing happens.
I try this option in Windows XP and nothing happens too.
When i use full screen mode in iPhone or iPad remoter use al screen but in MacBook Air not use all screen.

Thanks in advance.

Hi userremoter,
Please give the latest beta a try, and let me know if it helps.
viewtopic.php?f=11&t=549
Thank you!,
Raf.

Hi again.

The problems continue.

1.- Dont send Ctrl + Alt + Supr
2.- No FullScreen option

Thanks in advance.

Control+Alt+Delete is ignored by some servers. Are you using RDP for the connections?

Fullscreen is only supported in Lion. If you're using Snow Leopard, then fullscreen is not yet supported.

I'm going to check ctrl+alt+delete for RDP. I'll let you know what I find.
http://trac.remoterlabs.com/index.fcgi/ticket/366

Thanks!,
Raf.

OK, you were absolutely right, pressing on the menu option to send ctrl+alt+del wasn't working. This is fixed in the new beta (1.0.0G): viewtopic.php?f=11&t=549&p=2305&sid=8042ec57239b97eccbd1d82a73c53b8b#p2305

Thanks for reporting!,
Raf.

Hi again.

The issue with send Ctrl + Alt + Supr is SOLVED. ¡¡THANKS!! ¡¡GREAT TECHNICAL SUPPORT!!

The issue in full screen mode persists...



Thanks in advance.

Hi userremoter,

Great to hear the ctrl+alt+del problem is solved!
Regarding your full-screen problem. The reason you have that gap is because of the resolution you've selected for your session.
If this is a RDP session, please select "Native FullScreen" for the RDP resolution.

Thanks,
Raf.

Hi again.

Remoter version: 1.0.0
Device remoter is installed on: MacBook Air 4,2
iOS version: 10.7.2
What type of session: VNC/ScreenSharing
Server specifics: Windows Server 2008
Connection: WAN to LAN

The session is VNC/ScreenSharing. In this type of connection there isn't select resolution option.

The version for iPhone / iPad the option full-screen works fine.

Thanks in advance.

The reason the you end up with the bars is because the resolution your windows box is configured to use has a different aspect ratio than your Mac. If you can change the resolution in your windows machine to match your Macs, or to be of the same aspect ratio, then when you go full screen, the whole screen will be filled.

Hope this helps!,

Raf.

Thanks for all raf.